Please Fix Google Docs!!!!

Google Docs is arguably one of the best (at least by value - it's free) word processors out there.  But there are a few things it's missing that really drive me nuts!!  Below I have a small list of (very simple) changes that would take this product (I think) way past the next level.

1. CSS: Or any basic editable style definitions!  Lets say that I want to have a specific look for text from a terminal, or code (maybe a gray background, paragraph border, and courier font)  Right now I only get H1, H2, and H3.   I want to be able to set my own.  Bonus points: Let me save that style sheet/style template so I can reference it from multiple docs!  (Imagine all those government folks who could now use this because it met their weird formatting requirements.)
2. Table of Contents: Yea, I know... there are plugins that you can add to, but I just want a TOC that works like with google sheets.  Nice and simple, and auto-updates.  
3. Paper!?!?: Why do I only get stuck with a view where everything is formatted to some random paper sheet?  Who does paper anymore?!?  Can't I say that this doc is for a screen, and then don't worry about the 8x11" page formatting?  

Fix this stuff and then your migration to your new sites pages will be sooo much easier!   

Cisco's new Licensing and why I'm leaving Cisco.

Cisco's new "SMART Licensing" is anything but that.  It needs each switch to call home every month.  If it fails three months in a row, the switch will shut down.  (hows that for "never fail networking"!  This does a couple of things that are inexcusable.

(1) It creates a major threat to the stability of your network.  It becomes the most critical item to monitor in your network (you need to make sure that it's calling home successfully or you go down hard!).

(2) It forces you to do the one thing you NEVER want to do in a production system: allow your management network direct internet access.

(3) It breaks the value proposition you had with cisco when you originally purchased your gear.  I paid an extra penny for their poor TAC support because I knew that I could recoup some of that cost when I was done with the gear by reselling it.  Now when I'm done with a cisco switch, it becomes nothing better then a boat anchor.